PRIVACY

Your privacy is our top priority! We will not share your personal information. Any storage of credit card data is encrypted, and only management has access to your sensitive information. 

 

SHIPPING

All items ship from Scottsdale, AZ. All orders will be shipped using the carrier of your choice, and we are not responsible for items lost in transit. Most orders ship the same business day, excluding custom golf clubs, which take approximately ten business days. All international orders subject to duties, taxes, VAT, and brokerage fees and are the direct responsibility of the customer or end-user. All orders ship without insurance coverage.

RETURNS (NON GOLF CLUBS)

 

You may return any unused (no golf club) for a full refund or exchange within 30 days from the original purchase date. To start a refund, please email us at golfnewlevel@gmail.com for a return authorization number. For return information on golf clubs please see here.